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United Call Center Solutions was formed to solve a major problem of unbooked calls with other call center services answering phones for the founders very own plumbing corporation.
Our staff is trained to ask the right questions to book the call. For example when a customer calls in and asks how much does it cost to replace my water heater the UCCS staff ask numerous questions specifically about that water heater and then explains that there are too many variables that could change the cost and we need to send an expert to your home.
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