In a tweet, the account 2k23 mt @NBA2K stated that prior to logging into the MyNBA2K23 application, users must log in to their PC or console account first. This means that you will be in a position to use the app when you have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam prior to synchronizing your account to the application. However, the fact that a small percentage of users are not able to access the app is still.

At present, those affected by the issue will not be able to utilize the face scanner feature of NBA 2K23 and redeem the Locker Room codes via the app. We'll be updating this post once Visual Concepts and 2K have issued a fix to the "failed to sign in for 2K Sports" issue.

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